Refund and Cancellation Policy

Refund & Cancellation Policy for Jazmin Housekeeping

Effective Date: March 30, 2025
Last Updated: March 30, 2025

At Jazmin Housekeeping, we understand that plans change. To provide the best service for all our customers, we have the following cancellation policy:

• 24-Hour Notice: Clients must cancel or reschedule their cleaning appointment at least 24 hours before the scheduled service time to avoid any fees.
   
• Same-Day Cancellations: Cancellations made on the day of service will be subject to a 50% cancellation fee.
   
• No-Show Policy: If our cleaning team arrives at the scheduled location and is unable to gain access, the full service fee will be charged.
   
• Rescheduling: We will make every effort to accommodate reschedule requests based on availability.
   

Jazmin Housekeeping is committed to delivering high-quality cleaning services. However, refunds will only be issued under the following circumstances:

• Service Not Provided: If our team fails to provide a scheduled service due to an error on our part, a full refund will be issued.
   
• Dissatisfaction with Service: If you are not satisfied with the cleaning service, you must notify us within 24 hours of the completed service. We will offer a free re-cleaning of the affected areas. Refunds are provided only at our discretion.
   
• Prepaid Services: If you have prepaid for services and wish to cancel before the service has been rendered, a full refund will be issued for unused services, provided the cancellation falls within the terms of this policy.
   

• Payments for services are due at the time of service completion unless otherwise agreed.
   
• Any late payments may result in additional fees or service suspension.
   

If you have any questions about our Refund & Cancellation Policy, please contact us: 📞 Phone: (442) 944-8284
📧 Email: jazminhousekeeping@gmail.com
🌐 Website: https://jazminhousekeeping.com/
📍 Service Areas: North County San Diego, including Vista, Oceanside, Carlsbad, San Marcos, and Escondido.

By booking a service with Jazmin Housekeeping, you agree to this Refund & Cancellation Policy.